EMPLOYER INTAKE CHECKLIST · NAMING UPDATED SEPTEMBER 9, 2026
CHOICE discovery questions for employers and brokers
Short answer: The best CHOICE discovery questions cover four areas: why the employer is considering change, who must be served and where they live or work, what current individual coverage and employer contributions could mean for employees, and who will own notices, enrollment, substantiation, reimbursements, privacy, and service. The answers determine whether CHOICE deserves a formal analysis; they do not by themselves prove that the arrangement is compliant or a good fit.
Start a conversation about CHOICE Arrangements (formerly ICHRAs) with the employer’s business problem and complete workforce facts. These questions organize the first discussion and show what must be validated next.
CMS now uses CHOICE Arrangements for the arrangements formerly called ICHRAs. This naming update does not itself change the requirements discussed in this guide.
Questions 1–4: goals, current coverage, and decision constraints
01
1. What problem must the next benefit strategy solve?
Ask for the concrete issue: renewal volatility, employer budget, participation, network gaps, recruiting, distributed employees, contribution equity, administration, or something else. Record how success will be measured.
02
2. What coverage is offered today?
Document group plans, employer contributions, eligibility, waiting periods, participation, COBRA or continuation processes, renewal date, current vendors, and any arrangements offered through related employers.
03
3. Which outcomes are nonnegotiable?
Identify budget ceiling, provider or prescription needs, employee contribution targets, recruitment commitments, collective-bargaining terms, plan-year timing, and leadership expectations.
04
4. Which alternatives should be compared?
Agree whether the analysis will include the current plan, alternative group proposals, CHOICE, QSEHRA if the employer may be eligible, or other supported options. Avoid designing the evaluation to make one result inevitable.
Questions 5–8: workforce, classes, and individual-market reality
01
5. Where are eligible employees located?
Gather accurate work and home locations at the level needed for rating areas, plan availability, networks, and applicable state rules. A headquarters ZIP code is not a distributed-workforce census.
02
6. Which employees and family tiers are involved?
Document full-time, part-time, seasonal, salaried, hourly, union, temporary-staffing, waiting-period, and other relevant facts without assuming they automatically form permitted CHOICE classes.
03
7. What does the current individual market look like?
Review current premiums, carriers, networks, metal levels, plan designs, service areas, and enrollment pathways for the employees’ real locations. Flag areas with limited or unsuitable choices.
04
8. Which employee circumstances need specialist review?
Identify Medicare eligibility, Marketplace premium tax credits, dependent coverage, provider and prescription needs, midyear enrollment, and other household facts that can change the employee experience.
Questions 9–12: contribution, affordability, implementation, and service
01
9. What contribution can the employer sustain?
Clarify budget, desired employee share, family strategy, whether age or dependent variation is being considered, and how the employer will evaluate affordability and future increases.
02
10. How will class and eligibility decisions be reviewed?
Name the qualified party who will validate permitted classes, same-class terms, any minimum-class-size rule, nondiscrimination issues, waiting periods, and interaction with other offers.
03
11. Who owns implementation?
Assign plan documents, required notices, employee communication, enrollment support, opt-outs, coverage substantiation, reimbursements, payroll coordination, privacy, records, and carrier or Marketplace handoffs.
04
12. What happens after launch?
Define support channels, issue escalation, eligibility changes, qualifying events, failed substantiation, reimbursement timing, annual re-enrollment, contribution review, and renewal decision ownership.
Collect only what is needed, use secure methods for sensitive data, and agree who may access it. The first call should create a clean request list rather than invite personal information into email.
CHOICE employer intake document checklist
Input
What to request
What it helps validate
Current benefit materials
Renewal, summary materials, contribution schedule, eligibility rules, participation, and service issues
The baseline cost, coverage, and employee experience
Workforce census
Employee locations, eligibility groups, coverage tiers, and only the demographic inputs needed for analysis
Plan-market availability, contribution modeling, and potential class questions
Employer structure
Related entities, employee counts, full-time equivalents, current offers, and collective-bargaining facts
Employer obligations, QSEHRA eligibility, and controlled-group questions for qualified review
Decision criteria
Budget range, target employee outcomes, network or prescription priorities, timing, and leadership approvals
Whether each alternative addresses the employer’s actual problem
Operating plan
Proposed administrator, broker, legal and tax support, payroll owner, communication owner, and service standards
Whether the employer can launch and sustain the arrangement responsibly
Use education to ask better questions—not to claim authority
This checklist and any uPPo course are educational tools. Completing them does not make an employer eligible, approve an employee class, calculate affordability, create plan documents, satisfy notice or substantiation duties, or replace current advice from licensed and qualified professionals.
uPPo is a private NHP University education credential. It is not issued, required, or endorsed by CMS, the IRS, the Department of Labor, a state insurance department, a carrier, or an exchange. It does not grant an insurance license or guarantee leads, clients, sales, commissions, or income.
What should I ask first on a CHOICE discovery call?+
Ask what specific business problem the employer wants to solve and how success will be measured. That answer creates criteria for comparing the current plan, group alternatives, CHOICE, and any other viable option.
What employee data is needed for a CHOICE analysis?+
Typically the analysis needs accurate employee locations, eligibility groups, coverage tiers, and only the demographic inputs needed for current premiums and contribution modeling. Use secure collection, limit access, and involve qualified partners for privacy and data-handling requirements.
Can I quote CHOICE from the employer’s ZIP code?+
A headquarters ZIP code is usually too weak for a distributed workforce. Individual plan availability, premiums, and networks vary by location, so analysis should use the employees’ meaningful locations and current plan-year data.
Does a discovery checklist determine whether a CHOICE Arrangement is compliant?+
No. It organizes facts and open questions. The employer’s final design, employee classes, affordability work, notices, plan documents, substantiation, tax treatment, and operations should be reviewed by the licensed and qualified parties responsible for them.
Does uPPo certify someone to sell or administer CHOICE?+
No. uPPo documents completion of a private educational curriculum. It is not a state insurance license, carrier appointment, administrator contract, government certification, or authorization to provide legal, tax, ERISA, or compliance advice.
BUILD A REPEATABLE, RESPONSIBLE CONVERSATION
Go deeper on CHOICE discovery and fit signals.
Explore uPPo education after confirming the license and professional support your role requires. uPPo is a private educational program, not a government credential, plan approval, or guarantee of clients or income.
This guide is educational and does not guarantee a license, job, appointment, client, income, or regulatory outcome. Requirements and programs change; confirm current rules with the responsible regulator, agency, employer, exchange, or carrier.
Published 2026-08-14. Last modified 2026-09-09. CMS naming reviewed September 9, 2026; technical sources reviewed August 14, 2026.
September 9 naming update: adopted CMS’s CHOICE Arrangements name (formerly ICHRAs) and preserved existing links. Policy-source review remains August 14, 2026; this update does not represent a full regulatory review.